Terms and conditions for garden services
These terms outline the rules for using our website and booking gardening services in South Africa. It is important to review this document to understand your responsibilities and our commitments.
Last updated February 25, 2026
Accepting these terms
By using our website or requesting garden services, you acknowledge and agree to comply with these terms and all policies referenced on our site. Continued use shows your agreement with any updates or modifications made in future.
Key Terms
To ensure clarity, key definitions relevant to these terms are provided below.
Service means all gardening and maintenance activities delivered by our team as requested by you.
User refers to any visitor to our website or client engaging our gardening services.
Agreement means the contract between you and our business for the provision of selected services.
Policy covers privacy, cookie, and disclaimer documents on our site.
How the service works
Our gardening services are offered with reasonable care by experienced staff. Services requested are subject to availability and scheduling.
Eligibility
The service is designed for adults and homeowners in South Africa. You must provide accurate contact details and property access where required.
Children under 18 should not submit service requests.
Your responsibilities
Please review your obligations before requesting services to help us provide safe, effective care for your garden.
Prohibited uses
Certain activities are not allowed in connection with our services or website.
Intellectual property rights
All text, images, and branding on this site belong to us or our licensors and are protected by South African copyright law. You may not reuse or copy site materials for commercial use without permission.
User content
You may submit feedback, images, or questions. By sharing, you confirm you have permission and grant us the rights to use your content to improve services.
Your content rights
We respect your intellectual property. If displayed, your content remains yours. We may use it only for service enhancement.
Your privacy and data responsibilities
Protecting your personal information is a top priority. We process data in line with our privacy policy and always seek your consent before using it for new purposes.
Privacy policy detailsDisclaimer statement
We do our best to give accurate information and services, but certain risks and uncertainties exist.
Important notice
Results may differ between gardens due to plant variety, soil, and care routines. We cannot guarantee specific outcomes for every client.
Limitation of liability
We are not responsible for incidental or indirect damages arising from use of our service or website beyond permissible local laws.
Indemnity
By using our services, you agree to defend us against claims or losses resulting from your breach of these terms or misuse of our site.
Resolving disagreements
Most issues can be settled by open discussion with our team.
Arbitration
If needed, disputes may be handled through neutral arbitration in line with South African law.
This does not affect your statutory rights as a consumer.
Online dispute resolution
For unresolved concerns, you can use a recognised platform for additional assistance.
Contact support insteadSeverability
If any term is found invalid, the rest remain effective.
Entire agreement
These terms, along with referenced policies, form the full agreement between you and the business.
Applicable law and courts
South African laws govern these terms and any related disputes. Local courts have non-exclusive jurisdiction.
Ending our agreement
Service can be ended by either party with reasonable notice. We reserve the right to discontinue service with cause or legal necessity.
Changes
Updates to these terms may occur. Changes are published here, and further use means you accept revised terms.
Contact for questions
For feedback or questions about terms, please reach us below.
Email Address: content@orivaleonti.sbs
Phone Number: +27(35)8207940
Physical Address: Willowbridge / Tyger Valley, Cape Town South Africa
Effective Date: February 25, 2026
Version: 2